Contact us
For questions about your account, an order, shipping, or anything else, email us at support@justtherip.gg and we'll get back to you as soon as we can.
Shipping
Delivery of a pulled card can take up to thirty (30) days from a complete, paid shipping request to the carrier's first delivery-attempt scan. If that window has passed and your tracking hasn't moved, email fulfillment@justtherip.gg with your order details.
Account & billing
For account issues, disputed charges, or questions about your Rips balance, contact support@justtherip.gg with your account email so we can look it up quickly.